5999bat Privacy Policy – Our Commitment to Keeping Your Information Safe

5999bat is a trusted online gaming platform in Bangladesh. We believe you should have full control over your personal information. This privacy policy explains in detail what data 5999bat collects, why it is collected, how it is used, and the steps we take to keep it safe.

By using 5999bat's website, app, or any of our services, you are considered to have agreed to this privacy policy. If you do not agree with any of the terms, please refrain from using our platform and contact our support team.

5999bat's privacy policy may be updated from time to time. When changes are made, the updated date will be shown at the top of the page and registered members will be notified by email.

We collect various types of information during registration and service delivery at 5999bat. This data collection is fully transparent and is carried out solely to improve the quality of your experience.

Personal Identification Information

• Name: Your full name as provided at the time of registration.
• Date of Birth: For age verification (to confirm you are 18+).
• National ID Number: For KYC verification purposes.
• Email Address: For account communications and security.
• Mobile Number: For OTP verification and important notifications.
• Current Address: As part of KYC documentation.

Financial Information

• Mobile banking number (bKash, Nagad, Rocket).
• Bank account details (where applicable).
• Transaction history for deposits and withdrawals.
• Betting and gaming history.

Technical Information (Collected Automatically)

5999bat uses your information only for specific, legitimate purposes. We never sell your data to advertisers or third parties.

Primary Use

• Account Management: To complete registration, login, and account verification.
• Financial Transactions: To process deposits, handle withdrawals, and issue bonuses.
• KYC Verification: To verify your identity and prevent fraud.
• Support Services: To assist our customer care team in resolving your issues.
• Security Maintenance: To detect unauthorized access and fraudulent activity.

Used for Service Improvement

• Analyzing your preferences to personalize your gaming experience.
• Understanding user behavior to develop new features and improve existing services.
• Identifying and resolving technical issues promptly.
• Delivering relevant bonuses and offers (you can opt out at any time).

5999bat may share your information with third parties in limited and specific circumstances. Any such sharing is always done under legal obligation or to ensure the delivery of your services.

When It Is Shared

• Payment Processors: Processing deposits and withdrawals through payment gateways such as bKash, Nagad, and Rocket.
• KYC Partner: With trusted third parties to verify your identity and age.
• Legal Obligation: Upon a court order or a lawful request from a government authority.
• Fraud Prevention: With industry partners to detect fraudulent activity across multiple platforms.
• Business Succession: In the event of a company merger or acquisition.

5999bat uses internationally recognized security technology to protect your data. Our security systems are continuously updated and monitored.

5999bat uses cookies on its website and app. Cookies are small text files stored on your device that help improve the site's functionality.

Cookie Types

Cookie Controls

You can block or delete cookies at any time through your browser settings. However, disabling essential cookies may prevent login and certain core features from working. Our support team is ready to help you manage your cookie preferences.

Every registered member of 5999bat holds certain important rights over their own data. We fully respect and uphold these rights.

To exercise these rights, please contact our support team. We typically process requests within 7 business days.

5999bat does not retain any data beyond the period necessary. Retention duration depends on the type of information and applicable legal requirements.

• Account Information: For the duration the account is active and 5 years after closure (for legal reasons).
• Transaction Records: 7 years in accordance with financial regulatory laws.
• KYC Documents: A minimum of 5 years after account closure.
• Customer Support Conversations: 3 Years.
• Technical Logs: 6 months to 1 year.
• Marketing Preferences: Until you make a change.