5999bat Terms & Conditions — Please Read Before Using

Welcome to 5999bat. Please read the following Terms & Conditions carefully before using our platform. These terms form a legally binding agreement between you and 5999bat. By registering an account, playing any game, or using any service on 5999bat, you are deemed to have fully accepted these Terms & Conditions.

We want every member to enjoy gaming consciously and responsibly. These terms are written in plain, easy-to-understand English so everyone can follow them. For any questions, reach us at [email protected].

To open an account at 5999bat, you must meet the following requirements. These apply equally to all users and no exceptions are made.

Registration Eligibility

• You must be 18 years of age or older.
• Only one account may be registered per person. If multiple accounts are found to be operated by the same individual, all accounts will be cancelled and any accumulated balance may be forfeited.
• All information provided during registration must be truthful, accurate, and your own.
• You must be legally eligible to participate in online gaming.

Account Security

It is your responsibility to keep your password and login credentials completely confidential. Never share your password with anyone. If you suspect unauthorized access to your account, contact our support team immediately. 5999bat will not be held liable for any loss resulting from third-party use of your account.

Deposits and withdrawals at 5999bat are fully secure and transparent. The table below summarizes the key terms for deposits and withdrawals.

Key Terms

• Deposits and withdrawals must be made under the same name and from the same payment account. Third-party transactions are not accepted.
• Withdrawals may be put on hold if KYC verification has not been completed.
• Bonus funds cannot be withdrawn directly; they become withdrawable only after the applicable wagering requirement has been met.
• If any suspicious transaction is detected, 5999bat reserves the right to place it on hold pending investigation.
• Accounts suspected of money laundering or fraudulent activity will be suspended immediately.

5999bat regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms, which are clearly stated alongside the offer. The general bonus policy is outlined below.

General Bonus Terms & Conditions

• Welcome Bonus: Each new member is entitled to the welcome bonus once only. Any attempt to claim it through multiple accounts will result in all bonuses being cancelled.
• Wagering Requirement: Withdrawal is not possible without first meeting the wagering requirement stated with the bonus.
• Validity: Every bonus has a set expiry period. If the wagering conditions are not met within that period, the bonus will be automatically cancelled.
• Game Restrictions: Some bonuses apply only to specific game categories. Bonuses may not be used outside the games specified in the offer.
• Bonus Stacking: Multiple bonuses cannot be combined unless explicitly stated in the offer.

5999bat offers multiple gaming categories including Sports Betting, Live Casino, fish games, and slots. While each category has its own specific rules, the general gaming rules below apply to all.

General Gaming Policy

• All bets are considered final. Requests to cancel a bet will not be accepted unless a technical error is proven.
• Any winnings obtained by exploiting a bug or glitch in gaming software will not be considered valid and may be voided.
• 5999bat will not be held responsible for any bets lost due to internet disconnection.
• If a match or event is cancelled in Sports Betting, the stake for the affected bet will be refunded.
• In the event of any dispute regarding a bet or game outcome, the decision of 5999bat shall be considered final.

Prohibited Activities

• Playing or betting using bots, automated software, or any form of artificial intelligence.
• Attempting to manipulate the betting system by colluding with other members.
• Attempting to exploit game glitches or bugs for abnormal gains.
• Using fraudulent payment methods or another person's payment account.

5999bat follows a KYC (Know Your Customer) process to ensure the safety of all members and the integrity of the platform. This is a mandatory requirement set by international gaming regulatory bodies.

Documents Required for KYC Verification

• ID Document: National ID (NID), passport, or driving licence.
• Proof of Address: A utility bill, bank statement, or any government-issued document showing your current address.
• Payment Proof: Screenshot of mobile banking account or bank account details.

KYC Verification Timeline

KYC verification is typically completed within 24–48 hours after all required documents are submitted. Withdrawals may be temporarily suspended during the verification process. You will be notified by email or in-app notification once verification is complete.

5999bat reserves the right to temporarily or permanently suspend any account under the following circumstances.

Grounds for Account Closure

• Registering with false information.
• Operating multiple accounts under the same identity.
• Bonus abuse or fraudulent activity.
• Using bots or automated software.
• Money laundering or suspicious financial transactions.
• Failure to cooperate with the KYC verification process.
• Abusive behavior toward other members or staff.

If you want to close your account yourself

You may close your 5999bat account at any time by contacting our support team. Please make sure to withdraw any available balance before closing your account, as recovery of funds after closure may not be possible.

5999bat believes gaming is a form of entertainment, not a source of income. We encourage all our members to play responsibly.

Our Responsible Gaming Tools

• Deposit Limit: Set a maximum limit on your daily, weekly, or monthly deposits.
• Self Exclusion: You can take a break from gaming for a set period of time.
• Reality Check: Periodic reminders are available to keep you informed.
• Cooling-Off Period: You can take a gaming break ranging from 24 hours up to 30 days.